PRIVACY POLICY – JOIN AFRICA APP

Effective Date: May 6, 2025

1. Introduction

Welcome to Join Africa! This Privacy Policy explains how JOINUK KENYA LIMITED ("Company," "we," "us," or "our") collects, uses, shares, and protects your personal data when you use the Join Africa mobile application ("App") and associated services ("Services").

We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with the Kenyan Data Protection Act, 2019 (DPA) and its regulations.

By downloading, accessing, or using the App, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read together with our Terms of Service.

2. Data Controller Information

The entity responsible for the processing of your personal data (the Data Controller) is: JOINUK KENYA LIMITED, The Promenade, General Mathenge, Westlands, Nairobi, P.O. 63170.

For any privacy-related questions or requests, please contact us at: info@joinafrica.com

3. Information We Collect

We collect information to provide and improve our Services. The types of personal data we collect include:

Information You Provide Directly

Account Information: When you register for an account, we collect information such as your first name, last name, email and login password.
Profile Information: You may choose to provide additional information for your profile, such as a country of residence, your profile picture, work history, certifications and languages.
User Content: We collect the content you create and upload to the App, including stories, posts, photos, and videos. Please be mindful that this content may inadvertently contain personal data about yourself or others.
Communications: If you contact us directly (e.g., for support), we may collect information such as your name, email address, and the contents of your message.

Information Collected Automatically

Usage Data: We collect information about how you interact with the App, such as features used, content viewed, actions taken, time, frequency, and duration of your activities.
Device Data: We collect information about the device you use to access the App, such as your IP address, device type, operating system, app version, unique device identifiers, and crash data.

Location Information

We may request permission to access your device's precise geolocation data when you use certain features, such as tagging a post with a precise location. Collection of this data is based on your consent, which you can manage through your device settings or app permissions.

Information We Do Not Collect

Sensitive Personal Data: We do not intentionally collect or request "Sensitive Personal Data" as defined under the DPA (including data revealing race, health status, ethnic origin, political opinions, religious beliefs, biometric data, sexual orientation, etc.). Please do not upload such information to the App.
Payment Information: This version of the App does not involve payments, and we do not collect any financial or payment card information.

4. How We Use Your Information (Purpose and Legal Basis)

To Provide and Manage the Service: (Legal Basis: Performance of Contract)
To Communicate with You: (Legal Basis: Performance of Contract; Legitimate Interest)
To Improve and Personalize the Service: (Legal Basis: Legitimate Interest; Consent for non-essential analytics or personalization features)
For Safety and Security: (Legal Basis: Legitimate Interest; Legal Obligation)
To Comply with Legal Obligations: (Legal Basis: Legal Obligation)
With Your Consent: (Legal Basis: Consent)

5. How We Share Your Information

We do not sell your personal data. We may share your information only in the following circumstances:

With Third-Party Service Providers: Google Cloud, Paystack
For Legal Reasons: Disclosure to comply with law, enforce terms, protect rights
Business Transfers: In the event of a business transaction, we will notify you

6. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than Kenya. Safeguards include:

Transfers to countries deemed adequate by the ODPC
Standard Contractual Clauses
Explicit consent

7. Data Security

We implement reasonable security measures such as encryption, access controls, and secure servers to protect your data. However, no method is 100% secure.

8. Data Retention

We retain your data as long as necessary. If you delete your account, we will delete or anonymize your data unless legally required to retain it.

9. Your Data Protection Rights (Under Kenya's DPA)

Right to Access
Right to Rectification
Right to Erasure
Right to Restrict Processing
Right to Object to Processing
Right to Data Portability
Right to Withdraw Consent

10. Children's Privacy

We do not knowingly collect data from individuals under 18. If we do, we will delete it promptly.

11. Cookies and Tracking Technologies

We may use cookies, SDKs (like PostHog, Firebase Analytics), or similar technologies. You may control some of these via device settings.

12. Changes to This Privacy Policy

We may update this policy. We'll notify you via the app or email. Continued use means acceptance.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: info@joinafrica.com